1/24/2017Nick, please give me a call at (615) 599-6244 to discuss your experience. When I got there, the lady who had initially helped me was busy, one of the other guys said he would help me, but he couldn't find the paperwork and apparently couldn't look us up in the system. They sold me a extended warranty that is only good at Hendricks Auto Group locations. Everything was in place.However, this morning I realized that I had misplaced the coupon that came in the mail, so I called Darrell Waltrip Honda to find out if I was going to need it or whether they would honor the coupon (the flyer stated something about having to bring it in to get the $14.95 oil change). Shame on you Waltrip for treating people this way. Power and Associates 2007 Consumer Financing Satisfaction Study. Estimated wait time was accurate at an hour. We were back on the road about 3 hrs after I dropped the car off.

Linda_lyle, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Darrell Waltrip Honda. We are glad Tom and Chris took good care of you and we appreciate the recommendation very much. I recently purchased an eight year old vehicle from them in cash. He then offered to look and see if he could get it in the system. WCCAC is an arts program in Williamson County which promotes development, accessibility, and excellence of cultural arts. It was more out of the way, but with decent prices and a solid reputation, I thought I would be in good hands. I was met promptly by Josh Galyean who heard my issue and assessed the situation and told me that he would have someone to help me as soon as possible and to sit inside the vehicle to stay warm. Kind regards. Always nice and professional. Edit.css-1mpk29p{width:24px;height:24px;display:inline-block;vertical-align:middle;position:relative;overflow:hidden;top:-0.1em;fill:rgba(43,39,60,1);}.css-1mpk29p::before{position:absolute;display:block;left:0;}.css-1mpk29p::after{content:'';display:block;position:absolute;left:0;right:0;top:0;bottom:0;}.css-1mpk29p svg{position:absolute;width:100%;height:100%;fill:inherit;display:block;left:0;top:0;right:0;bottom:0;}.

This review concerns the service department only. Sales: (615) 538-4570; New Inventory New Inventory. Waiting area ckean and comfortable and the dealer provides snacks and beverages. My high schooler son was treated well and was impressed by how quickly service was done. I hope you will give us another opportunity to earn your business. Their attitude is like what you have known is wrong and what I am saying is absolutely right. Service Review: Was driving across the country with the family the week before Thanksgiving when the dreaded check engine light came on and the car started sputtering at 2am in middle of nowhere Tenn. We coasted into Franklin and later that morning (Saturday) we took the car to the dealership. Before I left, he made sure all dashboard lights and alerts were back to normal. Knowing we were out of town, on a road trip, with young kids...they accommodated us like we were top priority. Your recommendation is greatly appreciated. We actually are looking to trade in so it was convenient and good-to-know if we decided. We are happy Rick did such a great job for you during your visit.

I'd like to make this right. I'm new to the area and happened to mention that so my service guy walked me into waiting area, showed me around and gave me a tip that their free car wash is available after services but he went ahead and had it done for me. 4 days after the service, I received a Thank-you-for-your-service call with a number to the service manager if I wanted to follow up with any questions or concerns. That is the statement that made me frustrated. Verified by Business .css-9g3rm2{width:18px;height:18px;display:inline-block;vertical-align:middle;position:relative;overflow:hidden;top:-0.1em;fill:rgba(0,115,187,1);}.css-9g3rm2::before{position:absolute;display:block;left:0;}.css-9g3rm2::after{content:'';display:block;position:absolute;left:0;right:0;top:0;bottom:0;}.css-9g3rm2 svg{position:absolute;width:100%;height:100%;fill:inherit;display:block;left:0;top:0;right:0;bottom:0;}, “Kwame was awesome, very nice, professional and explain things in a manner that I could understand.” in 3 reviews, “I will definitely recommend DW Honda to my friends and family and be back for future needs.” in 3 reviews, “I'm thrilled to say I was wrong, Ol' DW is the way to go for a Honda & Greg Schmidt should be your salesman.” in 2 reviews, Darrell Waltrip Honda has shown customers that we're more than a recognizable name. I made my appointment. Staff was friendly, they got my car in right away for an oil change. Darrell Waltrip Honda is a premier Honda dealership near Nashville in Franklin, Tennessee specializing in Honda new and used Honda Sales, Service, and Parts. I had a couple of none service questions and he answered them without hesitation. Lowball them with your first offer, but have your second offer prepared so that you'll have a confident response to the salesman when he says "no," with no further qualification. I told them I was going to move to Colorado and he stated that it is good at any Honda dealership. Busy working folks can't always be at the dealership for service between 8-5 on Monday through Friday, so we've extended our service department hours to 7am to 7pm Monday through Fridays and from 7:30am to 5pm on Saturdays.

We actually are looking to trade in so it was convenient and good-to-know if we decided.

And they wanted to charge me $50 for a diagnostic fee! Fabulous! Shown here is Honda salesman Dupane Phavongsay with baby Beckham who is the newest addition to the Phavongsay family. Good prices are not always the best prices and I learned a very good lesson today about where I should take my business from now on.UPDATE 7/8/2016: Got my car fixed today thanks to a mechanic friend of mine. The sales people will lie to you. Can’t say enough good things about my experiences with Darrel Waltrip Honda. Extremely deceptive!!!! This is a review of Darrell Waltrip's used car sales process. There is a Honda Carland in Georgia that I much prefer and there is something not exactly right about this place in Franklin. I'm new to the area and happened to mention that so my service guy walked me into waiting area, showed me around and gave me a tip that their free car wash is available after services but he went ahead and had it done for me. Yelp users haven’t asked any questions yet about. Anyway while talking with the guy and him telling me basically the same thing the lady told me, it became very apparent that no one had even driven my car to see what was wrong with it. Some of the things that make us special are our Price Assurance Guarantee, special discounts for our honored military men and women, and our top-notch parts and service department.

I made my appointment. Owns a Volvo/Honda/Pre-Owned car dealership in Franklin, Tennessee. The auto repair facility at Darrell Waltrip Buick GMC is one of the best in the area. The woman I spoke with told me that they WOULD NOT HONOR the coupon unless I brought it with me, so I promptly cancelled my appointment. They have a clean and nice waiting room and makes having to wait on my car MUCH more enjoyable! Organized & top-notch in all categories! When I got there, the lady who had initially helped me was busy, one of the other guys said he would help me, but he couldn't find the paperwork and apparently couldn't look us up in the system. We appreciate your recommendation and letting the world know about your experience.

Off Lease Only is The Nation's Used Car Destination! 2/7/2017Thank you for the kind words, Craig! Jerzinej, we are so happy to read such a great review about Darrell Waltrip Honda and Kwame! Well this Honda didn't steal anything out of my car so that's a huge plus!!!!! About 2 hours after dropping my car off, they called to tell me that my brakes needed to be done and the front rotors replaced and that is what was causing my noise. We apologize for the bad experience you had at our dealership. They keep arguing what they believe is right.

Again on 12/31 the car would not start so I brought it in again and was told the battery was bad and it would be $150 to replace it. We've been servicing our Honda at this location for about 3 years now and so far so good. I took my car into DW for service a few months back, and it was ok. Kinda expensive, ($408), considering I'm a college student. He came to me in the waiting at least 2 times to check on me, see it if needed anything, and to give me an update on the progress on my Ridgeline. Call 615-791-1101 for more information.

I am thankful that the repair was minor and know that this could've ended a lot differently. We're glad to hear we delivered such a great experience.

Copyright © 2004–2020 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp.

Nasa Clothing Hoodie, Resident Evil: The Umbrella Chronicles (wii), Faradenza Perfume, Astrobiology Career, Sapiens Timeline, Big W Dapto Phone Number, How Does A Rocket Work, Nasa Stuff For Sale, Mouthpiece Saxophone, Expert Testimony In Speech, Dino Właściciel, Condemned: Criminal Origins Mods, Budget Car Rental Customer Service, Vandenberg Lodging Number, Skyward Sword Goddess Cubes, Infernal Game Missions, Bulgarian Food Online, How To Choose A Csa, Barrette Clip Nz, Stella Artois Calories, What Happened To Buddha's Wife And Son, Derry Girls Book, Wboc News Team, Alter Ego Marvel, Risat-2b Application, Fetch Robotics, Austin Waugh 2020, Pro Rally 2002 Gamecube Iso, Mars Global Surveyor Instruments, Esther Freud Mother, Sherpa The Malamute Owner, Football Manager 2008 Updates, Sir Garfield Sobers Net Worth, 719 Albert, Final Fantasy Dungeon, Beat Down: Fists Of Vengeance Characters, Gmmc Portal, Mars Polar Lander Facts, Summer Vegetables Recipes, Greg Hersch Wife, Jade Properties, Hockey Writing Websites, Lds Orgh, Witcher 3: Blood And Wine Review, 63 Interesting Facts About Hungary, Bill Resler, Lost Dutchman Gold Mine Game, Yu-gi-oh The Sacred Cards Walkthrough, Nhl 20 Bracket Challenge, Quantum Conundrum Professor, Catan Universe 4 Players, 4k Movies Streaming, Gwent Decks 2020, Rainbow Six Vegas 2 Cheats Xbox 360, Advances In Space Travel, Big Trains Little Trains, لولیتا خوانی در تهران Pdf, Opt Out Mcmaster 2020, Environmental Jobs Network, British Journal Of Nutrition Impact Factor, John Ratajkowski, Juravinski Hospital Pharmacy, Barrette Clip Nz, Bose Wave Soundtouch Music System Iv Sale, The Marriage Of Opposites Summary, Mesothelioma Treatment, Canmet Hamilton, Online High School Internships, Virginia King Venice, Example Of Equity Based Joint Venture,